MERT DÖKÜM

Quality Policy

Committed to excellence at every stage of production.

Our Commitment to Quality

At MERT DÖKÜM, we are committed to delivering the highest quality metal casting products and services. Our quality policy forms the foundation of our operations and drives continuous improvement across all departments, especially in the production of fast access infrastructure products such as ductile iron manhole covers, surface boxes, gully grates, and frames.

  • Customer Satisfaction: We exceed expectations by delivering long-lasting, high-load capacity products that meet municipal, industrial, and architectural requirements.
  • Continuous Improvement: Our Kaizen-inspired systems ensure continuous enhancement in design, casting, and surface treatment technologies.
  • Regulatory Compliance: All our products comply with EN 124:2015, ISO 9001:2015, and regional codes related to traffic load classes, corrosion resistance, and sustainability.
  • Employee Engagement: Our skilled workforce is trained regularly on quality control procedures and inspection techniques for metallurgical consistency.
  • Supplier Collaboration: We establish rigorous supplier qualification programs and material traceability systems to ensure input quality.

We conduct regular internal audits, customer feedback evaluations, and third-party verifications to ensure our quality policy remains aligned with the highest global standards.

Quality Inspection

Key Principles for Fast Access Infrastructure Products

Our infrastructure solutions are engineered with precision and integrity to ensure they withstand high mechanical loads, corrosion, environmental factors, and heavy traffic usage. To ensure exceptional quality across our product line, we align with the following core principles:

  • Engineering Design Excellence: All covers and frames are designed using FEA simulations to validate stress resistance and long-term durability under Class B125–F900 loads.
  • Sustainability & Eco Standards: Our foundry adheres to eco-efficient casting practices with a focus on recyclable materials and low-emission processes.
  • Metallurgical Testing & Lab Control: Every batch undergoes chemical and mechanical testing including tensile strength, hardness, and impact resistance.
  • Traceability System: Each unit is marked with production codes and load class identifiers ensuring traceability throughout the product lifecycle.
  • Safety & Locking Mechanisms: Tamper-proof features and anti-slip surfaces are integrated to meet public safety standards in urban and highway environments.

Our mission is to provide municipalities, civil engineers, and contractors with the most reliable infrastructure solutions, built upon a robust, ISO-certified Quality Management System and a deep commitment to long-term performance, innovation, and customer trust.